Services
Our portfolio of services is listed below:
Delivery
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Programme management
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Project management
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Project office and governance
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Business analysis and subject matter expertise
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End to end testing
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Supplier and client management
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Technology design and integration
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Technology implementation
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Large scale office and facilities relocation
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Offshore delivery management
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Procurement and supplier engagement
Consultancy
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Business and technology strategy review and development
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Organisational change
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Business and technology change management
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Business process improvement
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Acquisition and merger activity
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Procurement lifecycle
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Commercial/contract creation, negotiation and review
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Outsource planning and transition
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Mentoring - executive and sponsorship
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Knowledge and best practice transfer
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Training
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Procurement and tender processes
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Bid and pre-sales contribution – operations, delivery, and technology
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Programme / project review and rescue
Technology
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Specialists in converging technology
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Digital media and broadcast technology
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Media asset management
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Cloud solutions
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TV, radio and online multimedia production systems
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Systems integration
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Data centre implementation, relocation and integration
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Data migration
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Telephony including Interactive Voice Response (DTMF and speech)
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Voice and data networks
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Service centre / outsourced operations
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Remote system monitoring technology
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Financial systems
Operations
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Service centre and helpdesk
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Customer contact centre
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Billing and collections
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Workflow definition
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Technology adoption
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Business continuity and disaster recovery
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Transition management